Frequently Asked Questions
Everything you need to know about our Italian-crafted collections.
Where are Viani Milano products manufactured?
All our collections are designed in Milan and handcrafted by artisan workshops across Italy, ensuring the highest standards of traditional craftsmanship and ethical production.
What is your shipping policy for international orders?
We offer worldwide express shipping. Delivery typically takes 3-5 business days for Europe and 5-7 business days for the rest of the world, with full tracking provided via email.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As Italian sizing can run smaller than US or UK standards, we recommend referring to our 'Fit Note' section for each garment.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, and with all Viani Milano tags attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer localized payment options depending on your shipping destination.
How should I care for my Viani Milano garments?
To preserve the quality of our premium fabrics, we recommend professional dry cleaning for most items. Specific care instructions are located on the internal label of every piece.