Returns & Exchanges
At Viani Milano, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a 14-day return and exchange window for all unworn garments in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original Viani Milano box with all tags attached, ensuring the garment is in its original, unworn condition.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing